Your personal information at 62bet is a matter of trust. On this page, find out what data we collect, why we collect it, how we use it, and what rights you have over your information — explained in plain English.
A quick overview of the key points before you read the full details
62bet only collects information necessary for service delivery and KYC verification. We never ask for personal data beyond what is strictly required.
All data you send and store is protected with 256-bit SSL encryption. Third parties cannot intercept or read your data in transit.
62bet never sells or rents your personal data. It is not shared with any third party except where required by law.
You can view, correct, or request deletion of your stored data at any time. This is your right.
Third-party security specialists regularly audit 62bet's data protection systems. Any vulnerabilities identified are addressed immediately.
62bet clearly discloses the types of cookies it uses. Your consent is obtained before any non-essential cookies are applied.
62bet respects your privacy. We only collect information that is genuinely necessary to provide our services. Your data is never sold or shared with third parties for advertising purposes. This policy was last updated in January 2026.
This Privacy Policy applies to all services on the 62bet (https://62bet.click) platform. It takes effect the moment you visit our website, create an account, or use any of our services.
62bet operates under an international gaming commission license and adheres to international data protection standards (GDPR-aligned policies). Our commitment is to be fully transparent about how your data is handled.
62bet collects two types of data — information you provide directly, and information collected automatically while you use the platform.
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name & Date of Birth | At Registration | Identity Verification & Age Confirmation |
| Mobile Number | During registration and OTP verification | Login Security & Communication |
| Payment Information | At the Time of Deposit/Withdrawal | Transaction Processing |
| Photo ID Document | During KYC Verification | Fulfilling Legal Obligations |
| Address | KYC (in certain cases) | AML Compliance |
62bet collects your information through a few specific methods. You have the right to know exactly how each of these works.
62bet uses collected data only for defined purposes. Each purpose is clearly outlined below.
Regarding Marketing: 62bet obtains separate consent before using your information for promotional communications. You can withdraw this consent at any time — either through your account settings or by contacting support.
62bet shares your information only in limited circumstances and with a limited set of parties. Your data is never sold to anyone.
Never Shared: Your personal data is never shared with advertisers, data brokers, or marketing companies. 62bet does not sell your information under any circumstances.
The 62bet website and app use cookies — small files stored in your browser that help improve your experience.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential Cookies | Login sessions, security, and load balancing | No — Required for the Service |
| Functional Cookies | Remembering language preferences and game settings | Yes |
| Analytics Cookies | Understanding Platform Usage Patterns | Yes |
| Security Cookies | Fraud detection, session security | No — required for security |
You can disable cookies through your browser settings. However, turning off essential cookies may prevent certain parts of the platform from functioning properly.
62bet uses industry-leading technology to protect your data. This investment exists for the security of all our members.
62bet does not retain your data indefinitely. A defined retention period applies to each category of information.
| Data Type | Retention Period |
|---|---|
| Account Information | While account is active + 5 years after closure |
| Transaction Records | Minimum 5 years as required by law |
| KYC Documents | Up to 5 years after account closure |
| Support Conversations | 3 Years |
| Log Files | 90 Days |
| Marketing Consent | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
You have certain fundamental rights over your personal data, and 62bet respects each of them.
Contact support to exercise any of these rights
You have the right to know what information 62bet holds about you. Upon request, a copy of that data will be provided within 30 days.
If any of your information is incorrect, you have the right to have it corrected. Many details can be updated directly through your profile settings; for anything else, contact support.
If you close your account, you may request that your data be deleted — everything beyond what we are legally required to retain will be erased.
In certain circumstances, you may request that processing of your data be restricted — though this may affect your access to services.
You may request an export of your data in a standard format that can be used on other platforms.
You can object to your data being used for marketing or profiling — any objection takes effect immediately.
To exercise your rights: Email support@62bet.click or reach out via live chat. Most requests are processed within 30 days. Requests are fulfilled after your identity has been verified.
62bet strictly prohibits participation by anyone under the age of 18. We do not knowingly collect data from minors.
62bet may update this Privacy Policy from time to time. You will be notified before any significant changes take effect.
If you have any questions, concerns, or complaints about our Privacy Policy, please contact our data protection team directly.
Data Protection Email: support@62bet.click (Subject: "Privacy Policy")
Live Chat: Available 24/7 — click the chat button at the bottom right of the platform
Response Time: Typically within 24 hours; within 30 days for data rights requests
Please Note: 62bet will never call or message you asking for your password or full payment details. Treat any such request as a scam and report it to our support team immediately.
Direct Answers to Frequently Asked Questions